Oracle Managed Services
The day to day proactive operational management of an application, environment, infrastructure, and/or project is referred to as Managed Services. The assets and software in such scenarios are typically located at the client site, although this may not always be the case. SecureVault provides offsite or on-site services to fully or partially manage specific environments.
At SecureVault, we utilize an ITIL compliant support methodology, which includes enterprise helpdesk support, change management, controlled code migration processes, system documentation, emergency supports, and most importantly a close-knit relationship with the client business unit(s). Our client services managers and project managers are generally located within the United States, and have a minimum of 15 years of industry experience.
Examples of Managed Services include:
- Infrastructure Support Services
- O/S Support
- Middleware Support
- Applications Database Administrator (Apps DBA) Services
- Database Support
- Oracle Database Administration (Oracle DBA Services), including advanced features such as RAC, Data Guard, etc
- Migrations and Upgrades
- Due Diligence Services
- Emergency Support
- Operational Support
Enterprise Cloud Hosting
Oracle certified, out of the box cloud hosting solutions for enterprise applications and datbases – Preconfigured to meet stringent security, performance, and scalability requirements.
PCI, HIPAA, and SOC Compliant Hosting & Cloud Solutions for Servers, Storage, and Infrastructure along with 24×7 support.