Technical Support services

Time is cash, and period of time is dear Help increase your IT employees and user productivity with sure, single-source technical support

You’ve spent the time and cash to form a extremely optimized and tightly integrated IT surroundings that may support cloud, analytics, mobile, social and security (CAMSS) technologies. IT integration and improvement facilitate increase potency and improve your profit margins. however Associate in Nursing outage is amplified because it ripples across your business, negatively poignant users, customers and your complete.

In fact, the value per minute of period of time has jumped forty one p.c since 2010.1 currently it’s additional vital than ever to travel on the far side basic support.

IBM® Technical Support Services helps you maintain higher accessibility and IT performance with integrated maintenance, support and managed services for IBM and non-IBM hardware and software system. Our robust, versatile service-level choices area unit designed to forestall issues and resolve problems additional quickly by protective your IT surroundings.

We use the correct folks, business partners, processes and technology to proactively meet your desires. Our day-and-night remote support uses:

  • Associate in Nursing IBM Watson™-based search system for drawback resolution
  • Associate in Nursing IBM tool that queries servers and storage devices to assist in proactive service coming up with
  • Our advanced analytics technical support appliance

Plus, we tend to back our single-point-of-contact services with an in depth components network.

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